About me

Makomborero Pakachena

IT Support Specialist & Junior Systems Administrator

IT Support Specialist with strong Linux and Windows administration experience, hands-on server management, cloud fundamentals, and user support expertise. Proven ability to troubleshoot complex system and network issues, manage hosting environments, and support business-critical applications. Experienced with ERP systems, Docker, and web technologies. Actively seeking an IT Support / Junior System Administrator role in Ireland.

Harare, Zimbabwe (Open to relocation — EU / Ireland)

bpakachena@gmail.com

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Expertise

Skills & Technologies

Operating Systems & Infrastructure

Linux (Ubuntu, CentOS, AlmaLinux)

Windows Server

Linux Server Administration

System Monitoring

Backups & Uptime Management

Networking & Security

TCP/IP

DNS

VPN

Firewalls

SSL/TLS

LAN/WAN Troubleshooting

Access Control

Vulnerability Mitigation

ERP & Applications

ERPNext

Frappe Framework

CRM Systems

Ticketing Systems

User Support

DevOps & Containers

Docker

Docker Compose

Nginx

Apache

Supervisor

PM2

Git

CI/CD

Backend & Databases

Node.js

Python

REST APIs

GraphQL

MySQL

MariaDB

PostgreSQL

Strapi CMS

Frontend & Web

JavaScript

TypeScript

React

Next.js

Progressive Web Apps (PWA)

Web Hosting & Deployment

Career

Work Experience

Management Information Systems Specialist

YOAPP PVT LTD

Aug 2024 – Present

Harare, Zimbabwe

Level 1 & 2 IT support, Linux/Windows administration, ERP deployment and support.

Linux

Windows

ERPNext

Frappe

Nginx

SSL/TLS

DNS

VPN

Full-Stack Developer

ELIWAYS SOLUTIONS

Jul 2025 – Present

Zimbabwe (Remote)

Linux server administration, Docker deployments, Strapi CMS, and database management.

Linux

Nginx

Apache

Docker

Strapi

MySQL

MariaDB

PostgreSQL

IT Support Technician

FILAPTOPS

Jul 2023 – Jun 2024

Harare, Zimbabwe

Customer ICT solutions, troubleshooting, and technology workshops.

Hardware

Windows

Networking

Troubleshooting

IT Systems Administrator

TRAVERZE TRAVEL AGENT

Mar 2021 – Feb 2023

Harare, Zimbabwe

Server administration, CRM systems, data security, and travel technology support.

Linux

Windows

CRM

Data Security

Networking

Background

Education

Bachelor of Information Systems (EQF Level 6)

Feb 2019 – Jun 2023

Great Zimbabwe University

Focused on software engineering, databases, systems architecture, and IT infrastructure management.